# How do I sign-in to Hummingbird for the first time?

During onboarding, Hummingbird’s customer success team will create a sandbox account for your organization and trigger a welcome email which prompts you to login.

1\. Click on "Complete My Account" from the welcome email sent to your email address

![](https://1147732760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmzoYz7iOm57ON4l86wx0%2Fuploads%2Fm2qfQtLyxOzFOZ4a0Brs%2Femail_signup.png?alt=media\&token=dcfd0b9d-8e53-4de4-b54b-275f54fb1771)

2\. Create your account by setting up a strong password, then click on Next

![](https://1147732760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmzoYz7iOm57ON4l86wx0%2Fuploads%2FqTYdvCUCH5Fp6jkhZ0XI%2Fsignup_create_account.png?alt=media\&token=23584460-40db-43a1-9083-f88904a2fd94)

3\. Log in using your email and the strong password that you just set

![](https://1147732760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmzoYz7iOm57ON4l86wx0%2Fuploads%2FCo0trV9lwxgUpP7OIOxj%2Fsignup_login.png?alt=media\&token=a69bb0b6-6e26-40a5-aff7-c740f970b336)

*Note*: For security reasons, we lock your account after 5 failed login attempts for 10 minutes. After that, your account would automatically unlock and you can log in again.

You also have the option to sign-in to Hummingbird with your Google account. Simply click on “Sign In with Google” on the Hummingbird log-in page and follow the steps.

![](https://1147732760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmzoYz7iOm57ON4l86wx0%2Fuploads%2FLgishOBEOv1vpggfJRoE%2Fsignin_google.png?alt=media\&token=153f5c2a-13cb-4c1c-8773-bc5d7b762101)

For security purposes, we highly recommend setting up two-factor authentication. To do so, click on your name in the top right, then choose Settings from the dropdown menu. Within the Account tab, you’ll see a field called Security. Click on the pencil icon and choose an authentication method (i.e., Email or Authenticator). Select your preferred method and follow the instructions to configure two-factor authentication.

![](https://1147732760-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmzoYz7iOm57ON4l86wx0%2Fuploads%2FXLmyd5pT6px4r0Q2EVAy%2Fsettings_mfa.png?alt=media\&token=b9899048-f6a7-49b1-82c3-d343dc4986b4)