# How do I sign-in to Hummingbird for the first time?

During onboarding, Hummingbird’s customer success team will create a sandbox account for your organization and trigger a welcome email which prompts you to login.

1\. Click on "Complete My Account" from the welcome email sent to your email address

![](/files/4fmmy6T7KhEJFtFarAce)

2\. Create your account by setting up a strong password, then click on Next

![](/files/wJgd6dhNcByOwvZ2u0Kx)

3\. Log in using your email and the strong password that you just set

![](/files/JX82quelGCZ4EZrMh0Wu)

*Note*: For security reasons, we lock your account after 5 failed login attempts for 10 minutes. After that, your account would automatically unlock and you can log in again.

You also have the option to sign-in to Hummingbird with your Google account. Simply click on “Sign In with Google” on the Hummingbird log-in page and follow the steps.

![](/files/hxAOHZZNU5ILIXO0wfNE)

For security purposes, we highly recommend setting up two-factor authentication. To do so, click on your name in the top right, then choose Settings from the dropdown menu. Within the Account tab, you’ll see a field called Security. Click on the pencil icon and choose an authentication method (i.e., Email or Authenticator). Select your preferred method and follow the instructions to configure two-factor authentication.

![](/files/5t9K7gi0zBWuPqmOJD34)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.hummingbird.co/general/how-do-i-sign-in-to-hummingbird-for-the-first-time.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
