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How can I download case files?
You have two options for downloading case files:
Just navigate to the files tab at the top-left of the Investigation Canvas, and hover over the file you want to download to expose a download arrow. Just click the arrow and it will download.
Again, navigate to the files tab at the top left of the Investigation Canvas, and click the download all button. These will be gathered, organized into folders within a zip file, and downloaded.