How can I download case files?

You have two options for downloading case files:

Download a single file:

Just navigate to the files tab at the top-left of the Investigation Canvas, and hover over the file you want to download to expose a download arrow. Just click the arrow and it will download.

Download all files:

Again, navigate to the files tab at the top left of the Investigation Canvas, and click the download all button. These will be gathered, organized into folders within a zip file, and downloaded.