Hummingbird Help Center
  • General
    • Adding additional data to a review (Custom Fields)
    • What is Hummingbird?
    • How do I send feedback or get answers to my questions about Hummingbird?
    • How do I sign-in to Hummingbird for the first time?
    • What are the Hummingbird APIs?
    • What is Hummingbird’s onboarding process?
    • What’s Hummingbird’s data retention policy?
    • What’s Hummingbird’s security and data management policy?
    • Which browser is Hummingbird compatible with?
    • Which features should I highlight during an audit? What should I present to the regulators?
  • Analytics
    • How can I export data from an Analytics table?
    • Where can I see a summary of all my cases over time?
    • Where can I see a summary of all the stats associated with my cases?
    • Where can I see my team's workload and analyze the time it takes to complete reviews?
  • Case Management
    • How can I add tags to cases?
    • Can I delete cases that were created by accident?
    • Can I make changes to a case that’s already been submitted for approval?
    • Can I set ongoing monitoring/reminders for certain cases? Where can I find these cases?
    • How can I add an approver in within a review?
    • How can I assign a review to a team member?
    • How can I change the assignee name on a completed review?
    • How can I configure workflows in Hummingbird?
    • How can I confirm that a file has successfully been imported in Hummingbird?
    • How can I create a new case?
    • How can I create triggers for a case?
    • How can I filter my cases by review type?
    • How can I reorder existing columns or add columns on my dashboard?
    • How can I see time-sensitive (high priority) cases?
    • How can I verify that the cyber event indicators have been imported correctly?
    • How can I view details of a case or work on a case?
    • How can I view and manage Subject data?
    • How can I see all Profiles associated with my cases?
    • How do I complete a review (from start to finish)?
    • How do I manually import data into Hummingbird?
    • How does the timestamp work in Hummingbird?
    • How can I download case files?
    • How should I manage case names in Hummingbird?
  • Collaboration
    • Are comments included in SAR filings or other reports?
    • How can I alert a team member to a case?
    • How can I manage a joint SAR?
    • Where can I find my in-app notifications?
    • Where can I leave comments for team members in Hummingbird?
    • How can I add formatting to my Narratives?
    • Where can I manage my email notifications?
  • Data Integrations
    • How should I integrate transaction monitoring alerts? What’s the recommended data flow?
    • Reporting Credit Card Numbers on SAR Forms
    • What are the minimum data requirements for importing transactions?
    • Why did Hummingbird reject my file import? Why did my file fail to import?
    • When importing data to existing cases, how are locked cases handled?
  • Features
    • Batch Filings w/ FinCEN
    • Case File Attachments
    • Case Pinning
    • Enhanced Dashboard Filtering
    • CRM Entity Merging
      • Expectations
      • API Interaction
      • Upcoming work
    • CRM Profile Attachments
    • CRM Relationships (including beneficial owners)
    • Queue Assignments
    • Quick Links
    • Tag Management
    • Traceable Filings
    • Can I lock the information in a case?
    • Can I add custom suspicious activities to the Activities task?
    • Can I configure surveys within a workflow?
    • How can I add information to a case?
    • How can I remove a Profile from a case?
    • How can I update information for an entity?
    • How can I visualize the connections among all the entities within a case?
    • How can I visualize the location of each of the entities associated with a case?
    • How will the information in my case map to fields in Suspicious Activity Reports (SARs)?
    • What are narrative templates and where I can manage them in Hummingbird?
    • How do I manage transactions?
    • Would I get notified when a subject is involved in another case?
    • Hummingbird AI: Security & Privacy Overview
  • Hummingbird API
    • How do I generate API keys?
    • How do I get started with Hummingbird’s API integration?
    • Is there a limit on the size of API calls?
    • What’s the difference between the Alerts API and the Case API?
    • Where can I get more information about why an API call failed?
    • Can I upload files over the API?
      • Supported Mime Types
    • How do I upload larger Alerts data via API?
  • Platform Administration
    • Can Hummingbird auto-assign reviews to my teammates?
    • Can I remove certain data imports or clear out the entire import history in my sandbox or production
    • How Do I Export My Organization's History?
    • How can I switch between organizations I’m assigned to?
    • How can I view or change information about my team or organization?
    • How are Filing Institutions and Financial Institutions related?
    • How do badges (roles & permissions) work in Hummingbird?
    • How do I access my Hummingbird sandbox or production environment?
    • How do I switch the integration from sandbox to production at launch?
    • How does the out of office functionality work in Hummingbird?
    • How should I configure my firewall settings?
    • What’s the difference between the Organization tab and the Filing Institution tab in Settings?
    • Where can I check the system status of the Hummingbird platform?
    • Where can I manage my account information?
    • Where can I see a history of user activity in Hummingbird?
    • Where can I see a list of released features within the Hummingbird platform?
  • Reporting
    • Does Hummingbird guarantee that SAR filings won’t receive warnings or be rejected?
    • How can I flag transactions? How can I view the list of flagged transactions as part of the SAR?
    • How do I connect Hummingbird to FinCEN?
    • How does FinCEN process SAR filings? How long does it typically take to process these filings?
    • How does Hummingbird manage connectivity to FinCEN?
    • What happens if I mistakenly resubmit a SAR filing that has already been sent to FinCEN?
    • What is the Hummingbird SAR Filing API?
    • Where can I download a case data summary report?
    • Why are validation errors preventing me from closing out or submitting a case?
    • Does FinCEN support Unicode characters?
    • Why aren’t the dates of birth for subjects populating in the FinCEN SAR PDF?
  • User Administration
    • How can I add users to my sandbox or production accounts?
    • How can I remove users from my sandbox or production accounts?
    • How can I reset my password?
    • Password Policy
    • How do I set up two-factor authentication?
    • Do you support Single Sign-On?
    • Enabling Directory Sync (SCIM) for Hummingbird
  • Notices
    • Planned Maintenance Schedule
Powered by GitBook
On this page
  • What is Hummingbird AI?
  • How does Hummingbird AI work?
  • AI Case Insights
  • AI Narrative Generation
  • AI Narrative Validation
  • AI File Summarization
  • Is my Hummingbird data used to train AI models?
  • How does Hummingbird AI keep my data safe?
  • Can I turn off Hummingbird AI for my organization?

Was this helpful?

  1. Features

Hummingbird AI: Security & Privacy Overview

PreviousWould I get notified when a subject is involved in another case?NextHummingbird API

Last updated 2 months ago

Was this helpful?

Hummingbird is committed to building AI products that are safe and secure and meet the strict standards of risk & compliance organizations. Below, you will find an overview of Hummingbird AI functionality and related security and privacy practices.

Keep in mind that Hummingbird AI falls under the same security program as the rest of Hummingbird. For general and additional information, .

What is Hummingbird AI?

Hummingbird offers a suite of AI-powered tools for risk & compliance teams, which are integrated directly into the platform. Current Hummingbird AI capabilities include:

  • Case Insights: Quickly get a summary of the most important details about a case. Hummingbird AI analyzes case data, looking across both first and third party data sources to present a concise summary of the subjects, transactions, and more, along with highlighting the potential risks that may indicate suspicious activity.

  • Narrative Generation: Speed up regulatory reporting by using AI to generate SAR/STR narratives. Hummingbird AI delivers an accurate, complete first draft for investigators to review and edit. Narratives are generated using your case data and can be delivered in a standardized format using templates.

  • Narrative Validation: Improve the quality of your SARs by validating that narratives are accurate, error-free, and comply with FIU guidelines. Hummingbird AI instantly checks that SAR narratives include all necessary information, are free from spelling mistakes, and reflect your case data.

  • File Summarization: Quickly glean key details from case files with AI summaries. From onboarding questionnaires to legal records, AI summaries help investigators get the essential information they need, without having to search for it.

How does Hummingbird AI work?

Hummingbird AI uses third-party large language models (LLMs), which are hosted within Hummingbird’s own secure instances in our Azure cloud, benefiting from the that come from hosting in Azure. Each Azure instance is locked down, and no customer data is stored in Azure. The models that Hummingbird uses are stateless, meaning no data is retained from the requests made to the LLMs. This helps to keep your data safe, prevent authorized access, and minimize the risk of data breaches.

AI Case Insights

Hummingbird utilizes a mix of foundational and reasoning models to analyze different parts of the case data. This is then merged together into a dynamically generated, concise summary.

AI Narrative Generation

Depending on the specific details of the narrative being generated, Hummingbird sends several different custom-engineered prompts to the LLM along with the relevant case data. Customer managed templates allow for customization over the specific prompts sent to the LLM.

AI Narrative Validation

When you validate a narrative using AI, Hummingbird sends a host of custom-engineered prompts to the LLM along with your composed narrative and relevant case data. The LLM then checks your narrative against the various prompts and case data, and Hummingbird AI returns the responses to you as either failed or successful validation checks.

AI File Summarization

When you request an AI summary, Hummingbird uses our standard AWS architecture and third-party models, hosted within our own Azure instances, to extract and summarize the text. Hummingbird AI then returns the response to you.

Is my Hummingbird data used to train AI models?

No. Hummingbird does not use customer data to train or fine-tune AI models.

In the future, Hummingbird may train our own models using aggregated and de-identified data from customers who have explicitly granted Hummingbird the right to use their data. At no point will Hummingbird use customer PII or other sensitive data to train models.

How does Hummingbird AI keep my data safe?

Can I turn off Hummingbird AI for my organization?

Hummingbird AI is designed to comply with Hummingbird’s standard security practices and compliance standards, which includes SOC 2 Type 2 certification. This is in addition to the AI-specific security practices and .

To learn more or request additional information, .

Yes, the use of Hummingbird AI is optional for all organizations. Admins can request to disable AI features. Visibility and access to some Hummingbird AI capabilities can also be managed using .

visit our Trust Center
badge permissions
detailed here
described above
visit our Trust Center
enterprise-grade security benefits