# How do I send feedback or get answers to my questions about Hummingbird?

Please email us at <support@hummingbird.co> or send us a message by using the in-app bot (located bottom-right of the screen) on [our website](http://hummingbird.co). You can also access our Help Center directly from your sandbox or production environment by clicking on your name on the top right and choosing “Help Center” from the drop-down menu. If you have trouble viewing the articles, please log into the [sandbox environment](https://sandbox.hummingbird.co).

Our service-level agreement (SLA) for the service as a whole is covered in our contract with you (customer).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.hummingbird.co/general/how-do-i-send-feedback-or-get-answers-to-my-questions-about-hummingbird.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
