# How do I send feedback or get answers to my questions about Hummingbird?

Please email us at <support@hummingbird.co> or send us a message by using the in-app bot (located bottom-right of the screen) on [our website](http://hummingbird.co). You can also access our Help Center directly from your sandbox or production environment by clicking on your name on the top right and choosing “Help Center” from the drop-down menu. If you have trouble viewing the articles, please log into the [sandbox environment](https://sandbox.hummingbird.co).

Our service-level agreement (SLA) for the service as a whole is covered in our contract with you (customer).