Custom Session Settings

Hummingbird allows you to customize your users' session settings to balance security and convenience. Properly configured session settings can help reduce the risk of unauthorized access, especially in cases where a user's device is lost, stolen, or unattended, helping to safeguard your organization's data.

Customer notice: Your default session settings are changing. Effective August 4, 2025, session settings will automatically update to a maximum inactivity time of 15 minutes and a maximum session length of 8 hours. To customize your settings, contact your Customer Success Manager or Customer Support.

Available session settings

Hummingbird offers two methods for controlling the duration of user sessions:

1. Maximum inactivity time

2. Maximum session length

These settings are designed to help protect your data and help you comply with security best practices.

1. Maximum Inactivity Time

For new Hummingbird customers, the default for maximum inactivity time is 15 minutes.

What it does

This setting automatically logs users out after a designated period of inactivity in the Hummingbird app. When a user stops interacting with the app (no clicks, typing, or page navigation), the inactivity timer begins its countdown.

When to use it

This setting ensures that, if users walk away from their computers or are otherwise no longer actively using Hummingbird, their sessions are terminated automatically, preventing unauthorized access.

Recommended settings

• For standard office environments: 15-30 minutes

• For high-security environments: 5-10 minutes

• For public terminals: 2-5 minutes

2. Maximum Session Length

For new Hummingbird customers, the default for maximum session length is 8 hours.

What it does

This setting enforces a fixed time limit on user sessions. Once the specified duration is reached, the user is automatically logged out, regardless of whether they are actively using the Hummingbird app.

When to use it

This is an important security measure that helps minimize the risk of unauthorized access during an open session, such as if a user forgets to lock their computer at the end of the workday. Hummingbird recommends setting this value to align with your users' typical working hours.

Recommended settings

• Standard setting: 8-10 hours (typical workday)

• Extended workday environments: 12-14 hours

• High-security environments: 4-6 hours

Configure your session settings

These settings can be managed by contacting your Customer Success Manager or Customer Support.

For assistance, please reach out to [email protected].