Can I configure surveys within a workflow?
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Last updated
Last updated
Yes! Hummingbird can help you set up review types (e.g., EDD, disputes, AML investigations, etc.) with actions/tasks that meet your specific needs. Some review types may include surveys within a review. For example:
There are several configurations related to surveys that the Hummingbird team can set up for you, including but not limited to:
Checklist(s) within surveys
Multiple input fields for a single question
Dependent survey inputs (e.g., if "other" selected, show text field) - including settings up dependent questions to depend on other dependent questions
Surveys to be populated by custom interpreters