How can I change the assignee name on a completed review?

You can reopen the review by clicking on the green checkmark at the top of the review. Once re-opened, you can add the assignee and re-complete the review. The review activity history should still show the original completion, but the timestamp in the upper-right corner will always show the most recent time the case review was completed.

You’ll need to have the right permissions in order to reopen a case. Please reach out to the Hummingbird team at support@hummingbird.co to learn more.

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